Microsoft 365 voice AI integration

Check whether the Outlook calendar is free between two times BEFORE offering or booking a slot. Provide timeMin and timeMax as ISO 8601 with the UTC offset of the timezone you have been told you are operating in — a window sent in the wrong zone returns the wrong busy intervals. Returns busy intervals in UTC.

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Create an Outlook calendar appointment. Provide start and end as ISO 8601 date-times WITH a UTC offset. Use the offset of the timezone you have been told you are operating in — do not assume one, and never copy the offset from an example. Use this when the caller agrees to a specific appointment time.

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Save the caller's details as a new row in the Excel table. Fill every column you can; ask the caller for anything missing.

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Look up rows in the connected Excel table — e.g. find the caller's booking or order by phone number or name. Returns each match with its row_number (needed to update it). Dates may appear as Excel day numbers unless the column holds text.

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Change specific cells of one row in the connected Excel table. First find the row with the find-rows tool, then pass its row_number and only the values that changed.

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Read rows from the connected Excel table in order, a page at a time — use this to import a whole list. Returns each row with its row_number (needed to update it later), plus has_more and next_offset for the following page.

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Write several rows of the connected Excel table in one call — use this to flush a batch of results instead of updating rows one at a time. Each entry needs the row_number and only the cells that changed.

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Append rows to an Excel table, matching values to columns BY HEADER NAME. The destination writer for call logs.

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Send an email from the connected Microsoft 365 mailbox via Outlook. Use when the caller asks to be emailed something — a summary, confirmation, link, or details.

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