NPS follow-up
Runs a Net Promoter Score check — captures the 0–10 score and the 'why', and logs it for the team to review trends.
Runs on web, telephony.
Last updated 2026-06-25
How the agent opens
“Hi! Quick one-question check-in: from 0 to 10, how likely are you to recommend us to a friend or colleague?”
Tools & integrations it uses
More Surveys & feedback templates
Frequently asked questions
What does the NPS follow-up agent do?
Runs a Net Promoter Score check — captures the 0–10 score and the 'why', and logs it for the team to review trends. On a call it can append to spreadsheet. You install it, connect your tools, and it's ready to take or make calls.
Can I customise the NPS follow-up agent?
Yes — the template is a starting point. Edit its prompt, voice, opener and tools in the Telenow builder, or hand it to the AI copilot to change it in plain English.
What do I need to connect for the NPS follow-up agent?
Connect Google Sheets so the agent can act during the call, then point a phone number or the web widget at it.
What channels and languages does NPS follow-up support?
It runs on web and telephony, in EN. You can change the voice and language in the builder.
How quickly can I launch the NPS follow-up agent?
Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.
Launch the NPS follow-up agent
Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.