Post-call CSAT survey
A short customer-satisfaction survey: asks for a 1–5 rating and one comment, thanks the customer, and logs the response to a sheet.
Runs on web, telephony.
Last updated 2026-06-25
How the agent opens
“Hi! Thanks for your time recently — I have just one quick question: on a scale of 1 to 5, how was your experience?”
Tools & integrations it uses
More Surveys & feedback templates
Frequently asked questions
What does the Post-call CSAT survey agent do?
A short customer-satisfaction survey: asks for a 1–5 rating and one comment, thanks the customer, and logs the response to a sheet. On a call it can append to spreadsheet. You install it, connect your tools, and it's ready to take or make calls.
Can I customise the Post-call CSAT survey agent?
Yes — the template is a starting point. Edit its prompt, voice, opener and tools in the Telenow builder, or hand it to the AI copilot to change it in plain English.
What do I need to connect for the Post-call CSAT survey agent?
Connect Google Sheets so the agent can act during the call, then point a phone number or the web widget at it.
What channels and languages does Post-call CSAT survey support?
It runs on web and telephony, in EN. You can change the voice and language in the builder.
How quickly can I launch the Post-call CSAT survey agent?
Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.
Launch the Post-call CSAT survey agent
Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.