AI voice agent capabilities
Every action a Telenow voice agent can take during a call — each backed by integrations and ready-made templates.
All capabilities
Book calendar event
Book a calendar event for the caller in real time.Send booking link
Send a single-use booking link the caller can pick a slot from.Check calendar availability
Check live calendar availability before offering times.Create CRM contact
Create a contact in your CRM during the call.Create CRM lead
Create a new lead in your CRM straight from the conversation.Look up CRM contact
Look up an existing CRM contact to personalise the call.Look up form responses
Look up prior form responses to continue where they left off.Look up form submissions
Pull existing form submissions to verify the caller.Submit form
Submit a form on the caller’s behalf with the details collected.Send payment link
Generate a payment link during the call and send it to the caller.Create record
Create a record in your database or table from the call.Append to spreadsheet
Append a row to a spreadsheet as the call happens.Create support ticket
Open a support ticket from the conversation, with context attached.list_templates whatsapp
Let your AI voice agent list_templates whatsapp.read whatsapp
Let your AI voice agent read whatsapp.Send WhatsApp
Send a WhatsApp message mid-call — confirmations, links, receipts.send_template whatsapp
Let your AI voice agent send_template whatsapp. ₹300.00 free credit on signup
Give your AI agent new capabilities
Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.