HospitalityMulti-step flowGlobalEnglish

Hotel reservation desk

Takes room reservations — captures dates, room type and guest count, books the stay, and sends a WhatsApp confirmation.

Runs on web, telephony.

Use this template Install free · connect your tools · go live

Last updated 2026-06-25

The conversation flow

Hotel reservation desk is a multi-step flow agent. Each box is a stage in the conversation; the agent moves along the labelled paths based on what the caller says.

Capture stayStartConfirm & bookStepEnd callYour reservation is confirm…

How the agent opens

“Thank you for calling — I'd be glad to help with a reservation. What dates did you have in mind?”

How it works

  1. 1
    Capture stay

    Capture {checkin_date}, {checkout_date}, {room_type} and {guests}, plus any special requests.

  2. 2
    Confirm & book

    Read the dates back to confirm, use book_room, then send_whatsapp with the reference.

Tools & integrations it uses

Frequently asked questions

What does the Hotel reservation desk agent do?

Takes room reservations — captures dates, room type and guest count, books the stay, and sends a WhatsApp confirmation. On a call it can book calendar event and send whatsapp. You install it, connect your tools, and it's ready to take or make calls.

How does the Hotel reservation desk agent handle a call?

It follows a guided flow: capture stay and confirm & book. Each step has its own instructions, so the agent stays on-track and hands off or ends the call cleanly.

What do I need to connect for the Hotel reservation desk agent?

Connect Google Calendar, WhatsApp (built-in), Plivo WhatsApp, WhatsApp Cloud API (Meta), AiSensy, and GupShup so the agent can act during the call, then point a phone number or the web widget at it.

What channels and languages does Hotel reservation desk support?

It runs on web and telephony, in EN. You can change the voice and language in the builder.

How quickly can I launch the Hotel reservation desk agent?

Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.

₹300.00 free credit on signup

Launch the Hotel reservation desk agent

Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.