Food & restaurantsMulti-step flowIndiaEnglishHindi

Food ordering & takeaway

Takes takeaway and delivery orders by phone: builds the order item by item, makes one tasteful upsell, totals it up, and sends a payment link plus WhatsApp confirmation. Handles menu questions inline.

Runs on web, telephony.

Use this template Install free · connect your tools · go live

Last updated 2026-06-30

The conversation flow

Food ordering & takeaway is a multi-step flow agent. Each box is a stage in the conversation; the agent moves along the labelled paths based on what the caller says.

done addingTake orderStartOne suggestionStepConfirm & payStepMenu questionsStepEnd callOrder placed — you'll get t…

How the agent opens

“Hi! Thanks for calling — I'd be happy to take your order. What would you like to start with?”

How it works

  1. 1
    Take order

    Keep adding the items the guest wants to {order_items}, confirming each one, and after each ask if they'd like anything else. Stay here taking items until they say that's everything.

  2. 2
    One suggestion

    The guest is done adding items. Make ONE tasteful suggestion (a popular side, drink, or combo). If they add it, note it in {order_items}; either way, move on to checkout next.

  3. 3
    Confirm & pay

    Read the full {order_items} and total back, confirm pickup or delivery (and address if delivery), then use send_payment_link and send_whatsapp with the summary.

  4. 4
    Menu questions

    Answer a menu, ingredient, spice-level, or price question briefly and accurately, then return to taking the order.

Tools & integrations it uses

More Food & restaurants templates

Frequently asked questions

What does the Food ordering & takeaway agent do?

Takes takeaway and delivery orders by phone: builds the order item by item, makes one tasteful upsell, totals it up, and sends a payment link plus WhatsApp confirmation. Handles menu questions inline. On a call it can send payment link and send whatsapp. You install it, connect your tools, and it's ready to take or make calls.

How does the Food ordering & takeaway agent handle a call?

It follows a guided flow: take order, one suggestion, confirm & pay, and menu questions. Each step has its own instructions, so the agent stays on-track and hands off or ends the call cleanly.

What do I need to connect for the Food ordering & takeaway agent?

Connect Razorpay, WhatsApp (built-in), Plivo WhatsApp, WhatsApp Cloud API (Meta), AiSensy, and GupShup so the agent can act during the call, then point a phone number or the web widget at it.

What channels and languages does Food ordering & takeaway support?

It runs on web and telephony, in EN and HI. You can change the voice and language in the builder.

How quickly can I launch the Food ordering & takeaway agent?

Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.

₹300.00 free credit on signup

Launch the Food ordering & takeaway agent

Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.