Telenow
Commerce & paymentsConnect with an API key

Razorpay voice AI integration

The Razorpay integration connects your AI voice and chat agents to Razorpay, so they can create a payment link on a live call. It's a commerce & payments connector that runs as a tool the agent calls mid-conversation — you connect with an api key, attach it to an agent, and it acts in real time without a human in the loop.

Razorpay API docs

Last updated 2026-06-25

What your agent can do with Razorpay

Create a payment linkSend payment link

Create a Razorpay payment link for the caller. Returns a short URL you can read out or send over WhatsApp/SMS.

Inputs

FieldTypeDescription
amount*integerAmount in paise — multiply rupees by 100. ₹500 = 50000
customer_namestringCaller name
customer_phone*stringCaller phone with country code, e.g. +919876543210
descriptionstringWhat the payment is for

What you'll need to connect Razorpay

Connect with an API key. In Telenow, open Integrations → Razorpay and provide:

  • Key ID
  • Key secret

Agent templates that use Razorpay

Abandoned-cart win-back
Calls shoppers who left items in their cart, handles the objection, and sends a payment link plus a WhatsApp nudge to complete checkout.
Payment-reminder collectionsFlow
Politely reminds customers about an overdue payment, understands the situation, and sends a payment link plus a WhatsApp follow-up — compliant and respectful.
Soft collections (early reminder)
A gentle early-stage reminder for payments just past due — friendly nudge with an easy payment link, no pressure.

Frequently asked questions

What can an AI voice agent do with Razorpay?

During a live call or chat, a Telenow agent can create a payment link — each runs as a tool the agent calls mid-conversation, so it acts on Razorpay in real time without a human.

How do you connect Razorpay to Telenow?

In Telenow, open Integrations, pick Razorpay, and you paste a Razorpay API key into the connection, then bind it to your agent. Then add its commerce & payments tool to your agent (or install a template that already includes it) and you're live.

Which AI agent templates use Razorpay?

Abandoned-cart win-back, Payment-reminder collections, and Soft collections (early reminder) all use Razorpay. You can install any of them and connect your Razorpay account in a couple of clicks.

Does Razorpay work on phone calls and WhatsApp?

Yes. Telenow agents run on phone, web, chat and WhatsApp, and Razorpay works the same across every channel — the agent calls it whenever the conversation needs it.

How much does the Razorpay integration cost?

Connecting Razorpay is included — you only pay Telenow's transparent per-minute and per-component usage, and new accounts get free signup credit to try it.

₹300.00 free credit on signup

Connect Razorpay to your AI voice agent

Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.

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