General front-desk receptionist
A polished virtual receptionist that greets callers, answers basic questions, takes messages, and routes calls to the right person or department.
Runs on web, telephony.
Last updated 2026-06-25
How the agent opens
“Good day, thank you for calling — how may I direct your call?”
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Frequently asked questions
What does the General front-desk receptionist agent do?
A polished virtual receptionist that greets callers, answers basic questions, takes messages, and routes calls to the right person or department. You install it, connect your tools, and it's ready to take or make calls.
Can I customise the General front-desk receptionist agent?
Yes — the template is a starting point. Edit its prompt, voice, opener and tools in the Telenow builder, or hand it to the AI copilot to change it in plain English.
What do I need to launch General front-desk receptionist?
Just connect a phone number (or use the web widget) and publish — no extra integrations required.
What channels and languages does General front-desk receptionist support?
It runs on web and telephony, in EN. You can change the voice and language in the builder.
How quickly can I launch the General front-desk receptionist agent?
Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.
Launch the General front-desk receptionist agent
Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.