Fintech & lendingMulti-step flowIndiaEnglishHindi

Loan eligibility pre-screen

Pre-screens loan applicants on income, employment and amount needed, captures the lead, and routes eligible applicants to a loan officer.

Runs on web, telephony.

Use this template Install free · connect your tools · go live

Last updated 2026-06-25

The conversation flow

Loan eligibility pre-screen is a multi-step flow agent. Each box is a stage in the conversation; the agent moves along the labelled paths based on what the caller says.

eligiblenot eligible / doneCollect basicsStartSave leadStepConnect officerStepEnd callThank you! We've noted your…

How the agent opens

“Hello! I can do a quick eligibility check for your loan. May I ask what type and amount you're looking for?”

How it works

  1. 1
    Collect basics

    Capture loan type, {loan_amount}, {monthly_income}, {employment_type} and city. Clarify this is an initial check, not approval.

  2. 2
    Save lead

    Use capture_lead to save the applicant and their answers.

  3. 3
    Connect officer

    Looks broadly eligible: offer to connect to loan_officer.

Tools & integrations it uses

Frequently asked questions

What does the Loan eligibility pre-screen agent do?

Pre-screens loan applicants on income, employment and amount needed, captures the lead, and routes eligible applicants to a loan officer. On a call it can create crm lead. You install it, connect your tools, and it's ready to take or make calls.

How does the Loan eligibility pre-screen agent handle a call?

It follows a guided flow: collect basics, save lead, and connect officer. Each step has its own instructions, so the agent stays on-track and hands off or ends the call cleanly.

What do I need to connect for the Loan eligibility pre-screen agent?

Connect Zoho CRM and Salesforce so the agent can act during the call, then point a phone number or the web widget at it.

What channels and languages does Loan eligibility pre-screen support?

It runs on web and telephony, in EN and HI. You can change the voice and language in the builder.

How quickly can I launch the Loan eligibility pre-screen agent?

Minutes. Install the template, connect your tools and number, test it in the browser, then publish, and new accounts get free signup credit to try it.

₹300.00 free credit on signup

Launch the Loan eligibility pre-screen agent

Sign up free and get ₹300.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.