Capability

Get an opportunity from an AI voice agent

Get an opportunity is a Telenow capability your AI voice agent can use during a conversation. The agent collects what it needs from the caller, then calls get an opportunity as a tool — the action happens live on the call, across phone, web, chat and WhatsApp. It's provider-agnostic, so you can connect the vendor you already use and swap later without rebuilding the agent.

Last updated 2026-09-06

How it works

1
Build or install
Start from a template or describe your agent to the AI copilot, then add get an opportunity as a tool.
2
Connect
Authorise get an opportunity and point a phone number or the web widget at your agent.
3
Go live
Test it in the browser, publish, and the agent uses get an opportunity automatically on every call.

Integrations that get an opportunity

HubSpot

Create or look up HubSpot contacts from the call. Uses a private app access token.

Salesforce

Create a Salesforce lead from the call. Connect once with Salesforce (uses your My Domain).

GoHighLevel

Look callers up, create and update contacts, move opportunities through a pipeline, log tasks and notes, and book, reschedule or cancel appointments — in your GoHighLevel sub-account.

Frequently asked questions

How does an AI voice agent get an opportunity?+

Telenow exposes get an opportunity as a tool the agent can call mid-conversation. When the dialogue reaches the right point, the agent triggers it with the details it collected — no human and no hold music.

Which integrations let an agent get an opportunity?+

HubSpot, Salesforce, and GoHighLevel all provide this capability. Because it's provider-agnostic, you can swap vendors later without rebuilding the agent.

Do I need to code to get an opportunity?+

No. Add the capability as a tool in the no-code builder (or let the AI copilot do it), connect a provider, and the agent handles the rest.

Does it work on phone and WhatsApp?+

Yes — the capability works across phone, web, chat and WhatsApp, so the agent can get an opportunity on whichever channel the customer is on.