Capability

getuserbyname from an AI voice agent

getuserbyname is a Telenow capability your AI voice agent can use during a conversation. The agent collects what it needs from the caller, then calls getuserbyname as a tool — the action happens live on the call, across phone, web, chat and WhatsApp. It's provider-agnostic, so you can connect the vendor you already use and swap later without rebuilding the agent.

Last updated 2026-10-29

How it works

1
Build or install
Start from a template or describe your agent to the AI copilot, then add getuserbyname as a tool.
2
Connect
Authorise getuserbyname and point a phone number or the web widget at your agent.
3
Go live
Test it in the browser, publish, and the agent uses getuserbyname automatically on every call.

Integrations that getuserbyname

Swagger Petstore - OpenAPI 3.0

This is a sample Pet Store Server based on the OpenAPI 3.0 specification. You can find out more about Swagger at [https://swagger.io](https://swagger.io). In the third iteration of the pet store, we've switched to the design first approach! You can now help us improve the API wh

Frequently asked questions

How does an AI voice agent getuserbyname?+

Telenow exposes getuserbyname as a tool the agent can call mid-conversation. When the dialogue reaches the right point, the agent triggers it with the details it collected — no human and no hold music.

Which integrations let an agent getuserbyname?+

Swagger Petstore - OpenAPI 3.0 provides this capability. Because it's provider-agnostic, you can swap vendors later without rebuilding the agent.

Do I need to code to getuserbyname?+

No. Add the capability as a tool in the no-code builder (or let the AI copilot do it), connect a provider, and the agent handles the rest.

Does it work on phone and WhatsApp?+

Yes — the capability works across phone, web, chat and WhatsApp, so the agent can getuserbyname on whichever channel the customer is on.