Look up form submissions from an AI voice agent
Look up form submissions is a Telenow capability your AI voice agent can use during a conversation. The agent collects what it needs from the caller, then calls look up form submissions as a tool — the action happens live on the call, across phone, web, chat and WhatsApp. It's provider-agnostic, so you can connect the vendor you already use and swap later without rebuilding the agent.
Last updated 2026-06-25
How it works
- 1Build or install
Start from a template or describe your agent to the AI copilot, then add look up form submissions as a tool.
- 2Connect
Authorise look up form submissions and point a phone number or the web widget at your agent.
- 3Go live
Test it in the browser, publish, and the agent uses look up form submissions automatically on every call.
Integrations that look up form submissions
Frequently asked questions
How does an AI voice agent look up form submissions?
Telenow exposes look up form submissions as a tool the agent can call mid-conversation. When the dialogue reaches the right point, the agent triggers it with the details it collected — no human and no hold music.
Which integrations let an agent look up form submissions?
Tally provides this capability. Because it's provider-agnostic, you can swap vendors later without rebuilding the agent.
Do I need to code to look up form submissions?
No. Add the capability as a tool in the no-code builder (or let the AI copilot do it), connect a provider, and the agent handles the rest.
Does it work on phone and WhatsApp?
Yes — the capability works across phone, web, chat and WhatsApp, so the agent can look up form submissions on whichever channel the customer is on.
More capabilities
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