Telenow

Capability

find db from an AI voice agent

find db is a Telenow capability your AI voice agent can use during a conversation. The agent collects what it needs from the caller, then calls find db as a tool — the action happens live on the call, across phone, web, chat and WhatsApp. It's provider-agnostic, so you can connect the vendor you already use and swap later without rebuilding the agent.

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Last updated 2026-08-05

How it works

  1. 1
    Build or install

    Start from a template or describe your agent to the AI copilot, then add find db as a tool.

  2. 2
    Connect

    Authorise find db and point a phone number or the web widget at your agent.

  3. 3
    Go live

    Test it in the browser, publish, and the agent uses find db automatically on every call.

Integrations that find db

PostgreSQL
Read call targets straight out of a PostgreSQL database with a SELECT you write.
MySQL / MariaDB
Read call targets straight out of a MySQL or MariaDB database with a SELECT you write.
SQL Server
Read call targets straight out of a Microsoft SQL Server or Azure SQL database with a SELECT you write.
MongoDB
Read call targets straight out of a MongoDB collection with a filter or aggregation pipeline you write.

Frequently asked questions

How does an AI voice agent find db?+

Telenow exposes find db as a tool the agent can call mid-conversation. When the dialogue reaches the right point, the agent triggers it with the details it collected — no human and no hold music.

Which integrations let an agent find db?+

PostgreSQL, MySQL / MariaDB, SQL Server, and MongoDB all provide this capability. Because it's provider-agnostic, you can swap vendors later without rebuilding the agent.

Do I need to code to find db?+

No. Add the capability as a tool in the no-code builder (or let the AI copilot do it), connect a provider, and the agent handles the rest.

Does it work on phone and WhatsApp?+

Yes — the capability works across phone, web, chat and WhatsApp, so the agent can find db on whichever channel the customer is on.

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$3.00 free credit on signup

Give your AI agent the power to find db

Sign up free and get $3.00 in credit — no card required. Connect your number, pick a template, and go live in minutes.

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